Citizens Financial Group, Inc. (NYSE:CFG) Barclays 23rd Annual Global Financial Services Conference September 8, 2025 10:30 AM EDT
Company Participants
Bruce Van Saun – CEO & Chairman of the Board
Presentation
Unknown Analyst
We’re very pleased to have Citizens’ Financial with us. From the company, we have Bruce Van Saun, Chairman and CEO. Bruce has been a very long supporter of this conference as CFO of Bank of New York Mellon; CFO of Royal Bank of Scotland; and for many, many years, Citizens Financial Group, where he is Chairman and CEO.
So Bruce, thank you so much for joining us this morning.
Bruce Van Saun
CEO & Chairman of the Board
Always a pleasure.
Question-and-Answer Session
Unknown Analyst
Maybe the best place to start is I remember back, this is many years ago when Royal Bank of Scotland was about to spin out Citizens breakfast at the Barclays headquarter building. And it’s just — it’s amazing the progress you’ve undertaken to transform the franchise and is one to where it is today. Just maybe update us in terms of how you’re feeling about the current positioning?
Bruce Van Saun
CEO & Chairman of the Board
Sure. So yes, it’s been quite a journey, and it’s a transformation that few have been able to successfully achieve. So we feel good about the fact that we put the foundation in place and built a great team and worked on a vision for how citizens could be distinctive and really focused on areas where we have a right to win. So today, our strategy I’d like to describe as a tripod that we have a very strong consumer bank, and we’ve spent kind of many, many years in moving from transaction-based bank to advice based, moving to digital and investing in data and then actually kind of move more upmarket to
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