HCA Healthcare, Inc. (HCA) Presents at 7th Annual Wolfe Research Healthcare Conference Transcript

Justin Lake
Wolfe Research, LLC

All right. Good afternoon, I guess, right? It’s 12:00. I want to thank everybody for being here with us. My name is Justin Lake. I cover health care services here at Wolfe Research. Very excited to have the HCA team here. We’ve got Mike Marks, company’s CFO; as well as Frank Morgan, the [ czar ] of Healthcare IR. Appreciate you guys being here with us. Maybe we could just start off, Mike, with a few reflections on the year-to-date positive, negative surprises and how you think the company is positioned for 2026.

Mike Marks
CFO & Executive VP

Sure. When I think about — the overall work of the company is really taking care of patients, right? So we always kind of start with that. And when I look at the work of patient care, the outcomes so far this year, including our trends to the past on things like quality outcomes, patient safety are going well, and we’re pleased with the work and the efforts of all of our clinical teams in that work.

Engagement. So we’re in the people business. We’re 315,000 colleagues. We had the great pleasure of serving 44 million patients last year. So the engagement and satisfaction of our employees, our physicians and our patients continue to improve, and it’s a huge part of our work every year. On the people side as well, I think of things like retention and reducing turnover as being really important and workforce development and things like the Galen School of Nursing and our physician residency program. So broadly, on the people side, we’re pleased this year with